Returns will be accepted no earlier than three months after the invoice date and no later than twelve months after the invoice date. A valid invoice number must be quoted. The books must be in re-saleable condition. Damaged books or broken volumes from sets shall not qualify for return.
Damaged or faulty books must be returned within a week from the invoice date, stating the reason for return and quoting the invoice number.
Out of print books may be returned up to three months after their going out of print. Any books returned that do not meet these conditions will not be credited.
Sending Lorry Receipts (L/R) to us does not complete the transaction of return of books. The return is considered complete when we actually receive the stock. Please ensure the delivery of L/R to us by a secured post.
The Bookseller pays all return postage except in the case of damaged, faulty or mis-sent books